of India

ANTI SPAM POLICY is operated by VISIONROOTS SERVICES PRIVATE LIMITED, a company registered under the Companies Act, 1956, having its registered office at A4-34, Paschim Vihar, New Delhi-110063 (also referred to as "VISIONROOTS", "VISIONROOTS SERVICES", "company", "we," "us," and "our").


What is Spam?

Spam is unsolicited bulk E-mail (UBE) or unsolicited commercial E-mail (UCE). It is sent/received to/from unknown persons, there is no prior relation between sender and recipient. By sending email to only to those who have requested to receive it, you are following the accepted permission-based email guidelines.

What defines a Preexisting business relationship?

The recipient of your email has made a purchase, requested information, responded to a questionnaire or a survey, or had offline contact with you.

What is informed consent?

The recipient of your email has been clearly and fully notified of the collection and use of his email address and has consented prior to such collection and use. This is also called informed consent. See our privacy policy.

Is there a law against sending Spam?

The federal anti-spam law in the US went into effect on January 1st, 2004 and preempts all state laws. While this new law will not stop spam, it does make most spam illegal and ultimately less attractive to spammers. The law is specific about requirements to send commercial email and empowers the federal government to enforce the law. The penalties can include a fine and/or imprisonment for up to 5 years. The IT Act 2000 in India prohibits malicious communication through electronic means.

How spam is harmful?

1. Content: The main motive of a spam message is to harm your system. It may contain harmful embedded code or hostile file attachments. Sometimes sexually explicit material is also transmitted in messages.

2. Resource Consumption: Spam constitutes a significant portion of all E-mail traffic which results in unnecessary consumption of network bandwidth, storage space, memory and other resources. Internet users have to spend their huge amount time in reading, filtering, deleting and blocking these messages. Sometime the system administrator has to purchase a service to block these spams, which results in paying more for Internet access.

3. Threat to Security: SMTP (simple mail transfer protocol) is any spammer's favorite. They use it to send copies of a message to a long list of recipients. A company's reputation may be damaged if the message is sent by their name.


How and why can you be labeled as a Spammer?

1. Are you importing a purchased list of ANY kind?

2. Are you sending emails to non-specific addresses such as:,,,, or other general addresses.

3. Are you sending to distribution lists or mailing lists which further send indirectly to a variety of email addresses?

4. Are you mailing to anyone who has not explicitly agreed to join your mailing list?

5. Is your originating address or transmission path information false?

6. Have you used a third party email address or domain name without their permission?

7. Does your email's subject line contain false or misleading information?

8. Does your email fail to provide a working link to unsubscribe?

9. Are you failing to process any unsubscribe requests that come to you via a reply to your email within 10 days or the request?

If you have answered YES to ANY of the above questions you will likely be labeled a SPAMMER. Now let's see, how you can avoid spamming others and how to avoid getting labeled as a Spammer.


VISIONROOTS has zero tolerance spam policy. We hold the privacy of all users in the highest regard, as well as the privacy of all recipients of emails sent by our Direct Sellers. VISIONROOTS' Anti Spam policy strictly prohibits any one related directly or indirectly with VISIONROOTS Company and/or business to send any unsolicited email to anyone. The Federal CAN-SPAM Act, put into law in 2003, dictates rules in sending commercial email. We at VISIONROOTS vigorously follow these rules and have added a few for additional safety. They include:

  • Direct Sellers are advised strictly that they must not send unsolicited, bulk or indiscriminate mails to any recipient associated directly/indirectly with VISIONROOTS.
  • If you are sending commercial email, non-personal, business-focused email, you must have specific permission to email your recipients. You can do this by using 'voluntary opt-in' procedure to sign up subscribers.
  • When you use opt-in, you must make a reasonable effort to make certain the person who signed up to receive communications from you is who they say they are.
  • You must retain the evidence that subscribers have given you permission, and must be able to produce that evidence within 72 hours of request.
  • You must tell you recipients, in your email, where you got their info. This might include a line that says, e.g. "you received this email because you signed up for our newsletter at
  • Every email from VISIONROOTS Direct Sellers must contain a mandatory unsubscribe link – to facilitate recipients who do not wish to receive any further communication from you to unsubscribe using this link. This will ensure that recipient will not receive any future emails from you. You must honor all unsubscribe requests within 10 days of receipt.
  • The domain attached to your email must have its own privacy policy.
  • You must tell the truth in your email, from where your office is located to who is sending the actual communication.

Complaint Procedure

I Think a VISIONROOTS Direct Seller Is Spamming Me. What Do I Do?

If you believe you have received spam from a VISIONROOTS Direct Seller, forward the email you received to us at

Please include the headers of the email when you forward it, and briefly tell us why you believe the message is spam. We take all spam complaints seriously and will investigate promptly.


What happens if you Spam, or Try to Spam? If we find that you are spamming, or trying to spam: Things that will definitely happen:

1. We will issue a written warning to you to stop spamming immediately and/or we might charge you with a monetary fine if your spamming causes any interruptions in our ability or in the ability of other VISIONROOTS Direct Sellers to service other customers. This fine shall be deducted from your income due if any or you will be required to deposit the same immediately with the company.

2. If you fail to comply, we will immediately suspend your VISIONROOTS Business Account and issue a written warning to stop it immediately.

3. If you still fail to comply with VISIONROOTS' instructions, we will immediately terminate your VISIONROOTS Business Agreement.

4. Post termination of your agreement, we will refuse to pay any income that you may accrue post the date of our first warning.

Note: we don't presume guilt. We investigate all potential spam incidents thoroughly before making a decision. But once we've made a decision, we act fast.